Technical Sales Development (SDR) Teams

Fill Your Pipeline, Not Your Payroll. Secure high-performance, multilingual Sales Development Reps (SDRs) to drive outbound prospecting and lead qualification for your SaaS.

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Help Desk, IT Outsourcing, BPO, Supportica

Why Choose Supportica's Sales Development Teams?

CRM & Stack Proficiency
Our SDRs come ready-to-work in Salesforce, HubSpot, Outreach.io, and LinkedIn Sales Navigator. Zero technical training required.
Technical Acumen
We hire talent with STEM backgrounds who can understand complex software products and articulate your value proposition to CTOs and decision-makers.
Cultural & Time Zone Alignment
Neutral-accent English proficiency (C1/C2) and US/EU business hours coverage ensure your brand is represented professionally in every cold call.

Sales Capabilities

Multi-Channel Prospecting
Orchestrated outreach campaigns via Cold Email, LinkedIn InMail, and Cold Calling to penetrate target accounts.
Inbound Lead Qualification
Rapid response to inbound demo requests (Speed-to-Lead < 5 mins) to qualify budget, authority, and timeline before passing to your Account Executives.
Pipeline Metrics & Reporting
Weekly reporting on Activities (Calls/Emails), Conversion Rates, and Qualified Opportunities (SQLs) generated.

Quantified ROI: Cost vs Performance

High-Performance Talent. Predictable Investment. Significant Savings

Traditional US/UK Hire

Fully Burdened Annual Cost
Benchmark Standard (Highest Market Rate)
Time-to-Hire
60 - 90 Days
Recruitment Fees
High (15-25% of Base Salary)

Supportica SDR Placement

Fully Burdened Annual Cost
Significant Reduction (Typically 50-65% Savings)
Time-to-Hire
up to 25 Days (Guaranteed)
Recruitment Fees
Zero Recruitment Fees (Covered by Monthly EOR Fee)

Flexible Engagement Models

Staff Augmentation

  • Flexibility to Scale: Quickly adjust your team size based on project demands without the overhead of hiring.
  • Access to Specialized Skills: Fill skill gaps in your current team with expert professionals ready to jump in.
  • Cost Efficiency: Optimize your budget by paying only for the extra skills when you need them.
  • Seamless Integration: Our staff blends into your existing teams and processes, ensuring a unified working approach.
  • Focus on Core Business: With critical skills covered, your core team can concentrate on strategic objectives.

Dedicated Team

  • Full-time Focus: A team dedicated solely to your project, ensuring all efforts are aligned with your goals.
  • Long-term Collaboration: Ideal for ongoing projects, offering stability and deep understanding of your business.
  • Scalable Teams: Easily scale your team size up or down based on project phases and requirements.
  • Transparent Communication: Direct access to your team allows for real-time updates, adjustments, and feedback.
  • Cost-Effective Solution: Benefit from a dedicated team without the overhead of recruitment, training, and benefits.

Opinions of our customers

We needed a Senior Kubernetes Administrator to stabilize our clusters before Black Friday. Supportica didn’t send us generic CVs; they sent us three pre-vetted seniors within 48 hours. We hired the first one. The ’10-day placement’ promise is real.

Margharet Cleasy

I was skeptical about ‘outsourcing’ our core infrastructure, but Supportica’s EOR model is different. We got a Senior Cloud Engineer with 8 years of AWS experience for roughly 60% of the cost of a London hire. It’s not cheap labor; it’s smart leverage.

Florin Kovacs
Our core developers were burning out handling Level 3 support tickets. Supportica’s team integrated directly into our Jira and started resolving complex Linux incidents autonomously within week one. My dev team finally has their time back.
Ines Johansson

Finding SDRs who actually understand technical products is a nightmare. Supportica’s team came with Salesforce proficiency and the ability to articulate our API’s value prop to CTOs. Our pipeline qualified leads increased by 40% in Q1.

John Smith

We wanted access to EU engineering talent but didn’t have a legal entity in Bulgaria. Supportica’s Employer of Record service handled everything—contracts, taxes, benefits. We get the talent; they handle the bureaucracy. Zero risk.

Michael Scorfano

The biggest fear with remote teams is the time zone gap. Supportica’s engineers work our hours and attend our daily stand-ups. Their English proficiency is native-level, and they felt culturally integrated into our San Francisco team immediately.

Caroline Lawrence

In the past, we churned through contractors every 6 months. We’ve had our dedicated Supportica team for over two years now. They have institutional knowledge and care about the product as much as our internal employees do.

Margareth Biel